In-stock items will be shipped within 1 to 5 business days after your order.

For lead times on made-to-order items, please refer to each product page.

Delivery date and time cannot be specified.

You cannot change the product or color after the order is completed.

Please cancel the order once and place the order again.

Products will be shipped per order. Please note that we do not support bundling of different ordered products.

Only one delivery address can be specified per order.

If you have multiple delivery addresses, please place an order for each delivery address.

Please note that gift wrapping is currently unavailable.

[Cancellation of standard items]

Please note that we may not be able to accept cancellations as shipping preparations will begin at the logistics warehouse on the same day the order is placed.

[Cancellation of pre-order items (made-to-order products)]

Cancellations are possible during the pre-order period. Once the sales period ends, we will begin procuring materials and production, so cancellations will not be accepted. Please place your order with this understanding.

The following payment methods are available:
・Credit Card (VISA / Mastercard / AMEX / JCB)
・Shop Pay
・Paidy Postpaid
・PayPay
・PayPal

Please note that for pre-order items, even if you select Paidy Postpaid, the product delivery may occur after the payment due date.

The basic shipping fee is a flat rate of 660 yen nationwide (Yamato Transport), and 330 yen for some products (Nekoposu).

Orders totaling 33,000 yen (including tax) or more will receive free shipping.

Payment methods cannot be changed after an order has been placed.

If you would like a receipt, please contact us using the inquiry form after placing your order.

If you would like to add an address or a proviso, please let us know as well.

Overseas delivery is possible. Please enter your international shipping address when ordering.

The shipping company is Yamato Transport. For international shipments, we use EMS.
Please note that you cannot specify the shipping company.

Please contact us via the inquiry form within one week of receiving your order.
We only accept returns for unused items.

Please note that custom-made (pre-order) items cannot be returned except in the case of initial defects.

We accept returns, exchanges, and repairs for initial defective products.

We apologize for the inconvenience, but please let us know the details of the problem using the inquiry form.

We will send your order immediately.

Sorry for the inconvenience, but please contact us from the inquiry form.

Regarding the repair of leather products, we will check the condition and inform you whether it can be repaired.

Please use the inquiry form to send us your request for repair.

If repair is possible, we will send you an estimate.

Please note that we may not be able to respond depending on the content.